Leadership Communication Excellence: Navigating Phone, Text, Email, and Feedback in Hospitality
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Course overview
Designed specifically for leaders and managers, this course covers essential guidelines for various communication methods, including phone, text, and email, along with best practices for asking and giving feedback.
Learn to navigate each mode with confidence, ensuring your messages are clear, respectful, and impactful. Enhance your leadership skills and build stronger, more productive relationships within your team.
Learn to navigate each mode with confidence, ensuring your messages are clear, respectful, and impactful. Enhance your leadership skills and build stronger, more productive relationships within your team.
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Video time: 1.5 hours
What's included?
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6 Video Lessons
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1 PDF Workbook
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Final Exam
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1 Certification
Do's and Don'ts
You will learn today's proper etiquette for navigating the different modes of communication within a professional setting.
Communication Confidence
These skills uplevel your communication confidence by allowing you efficiency and ease managing others utilizing modes such as text, email, phone and face-to-face communication.
Aleta Maxwell
Content Creator, Executive Coach, Author
ABOUT ALETA
Aleta is the author of the new must-read for leaders: Uplifting Leaders: How to Have Difficult Conversations that Motivate and Inspire.
With more than 25 years of experience in highly competitive work environments in both the hospitality industry and non-profits, Aleta has successfully implemented and perfected a servant-leadership style with the ultimate goal of ensuring employees feel seen, heard and appreciated for the skills they bring to the table.
With more than 25 years of experience in highly competitive work environments in both the hospitality industry and non-profits, Aleta has successfully implemented and perfected a servant-leadership style with the ultimate goal of ensuring employees feel seen, heard and appreciated for the skills they bring to the table.