How to Have Difficult Conversations for Managers
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Course overview
When you complete this course you will know how to:
prepare for a difficult conversation
steps to take for a successful conversation
how to lead with curiosity
what makes a difficult conversation successful
how to find the root cause in order to find solutions
how to set up accountability and follow up
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Video time: 2 hours
What's included?
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9 Video Lessons
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1 Certification
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9 Quizzes
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1 PDF Workbook
Uplevel Your Communication
Have the confidence to walk into any situation knowing how to handle difficult conversations with ease and with the competence to figure out a solution
Motivate and Inspire
Take challenging conversations and turn them into opportunities to inspire and motivate your team to greatness.
Aleta Maxwell
Content Creator, Executive Coach, Author
ABOUT ALETA
Aleta is the author of the new must-read for leaders: Uplifting Leaders: How to Have Difficult Conversations that Motivate and Inspire.
With more than 25 years of experience in highly competitive work environments in both the hospitality industry and non-profits, Aleta has successfully implemented and perfected a servant-leadership style with the ultimate goal of ensuring employees feel seen, heard and appreciated for the skills they bring to the table.
With more than 25 years of experience in highly competitive work environments in both the hospitality industry and non-profits, Aleta has successfully implemented and perfected a servant-leadership style with the ultimate goal of ensuring employees feel seen, heard and appreciated for the skills they bring to the table.