How to Have Difficult Conversations for Managers

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Course overview

When you complete this course you will know how to:

  • prepare for a difficult conversation

  • steps to take for a successful conversation

  • how to lead with curiosity

  • what makes a difficult conversation successful

  • how to find the root cause in order to find solutions

  • how to set up accountability and follow up

  • Video time: 2 hours

What's included?

  • 9 Video Lessons
  • 1 Certification
  • 9 Quizzes
  • 1 PDF Workbook

Uplevel Your Communication

Have the confidence to walk into any situation knowing how to handle difficult conversations with ease and with the competence to figure out a solution

Motivate and Inspire

Take challenging conversations and turn them into opportunities to inspire and motivate your team to greatness.

Aleta Maxwell

Content Creator, Executive Coach, Author
ABOUT ALETA
Aleta is the author of the new must-read for leaders: Uplifting Leaders: How to Have Difficult Conversations that Motivate and Inspire.
With more than 25 years of experience in highly competitive work environments in both the hospitality industry and non-profits, Aleta has successfully implemented and perfected a servant-leadership style with the ultimate goal of ensuring employees feel seen, heard and appreciated for the skills they bring to the table.