Course overview: ready. set. onboard. hospitality

Onboard your new employees with confidence.

Let us help develop the key skills needed to successfully onboard your new employees in the hospitality field. The end result will be a cohesive and competent team

Your employees begin their new job with your company, but... 
Maybe you feel like there's a lack of...

Great customer service

You want to deliver not just good service, but great service. Teaching all employees how to deliver this on a company wide level takes a unified approach that this course can handle for you.

Communication skills

You want your employees to know how to communicate with difficult guests or clients, their co-workers, and their supervisor in an effective way. This course will save valuable time and resources.

Ownership of their role

You want your employees to take ownership in their position, not waiting for their supervisor to drag them along, but who are pro-active in their own development.

You might already have an onboarding and training program...


Most onboarding and training programs include hard skills but leave out the soft skills.

This course develops the soft skills that will create... 




Ready. Set. Onboard.

This online program helps implement key professional skills - such as communication and time management - so your employees can excel in their role and become stellar team members.

Video Lectures

Over 8 Hours of Video

Text Material

110 pages


8 Quizzes


1 Completion Certificate

What's included in this course?

  • 8 Modules
  • 48 Topics with Videos
  • Workbook Assignments
  • Quizzes and Final Exam
  • Certificate of Completion

Create confident and competent employees.

Your new employees will feel valued and confident right from the start of their journey with your company.

Increase productivity..

Your employees will know how to time manage - on and off the clock, communicate about their schedules, and understand how their work ethic affects their opportunities.

Deliver exceptional customer service.

Your employees will understand what the difference is between good and great service and will be motivated to deliver.

Develop unified teams.

Your employees will know how to communicate effectively and in a way that positively affects their co-workers and supervisors. 

Ready. Set. Onboard. Course Curriculum

Here's a preview

Take a look at our 'Managing Up' lesson from Module 6

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Meet your course instructor

Aleta Maxwell

I know what it feels like to have to sell yourself when entering or re-entering the workforce. And I know what it feels like to worry whether you’re saying and doing the right things. This is why I’ve spent over 25 years working in highly competitive environments to help others build their confidence and develop the professional skills required to move up in their careers.  As a professional leadership coach and former CHRO, my ultimate goal is to ensure you get hired and get noticed for the skills you bring to the table. This is a key factor that has helped me successfully lead teams as big as 700 people at a time, resulting in a thriving work environment and greater job satisfaction.

Investing in your development means investing in yourself and your future. Let me help you develop those key skills that you can take with you anywhere, so you can perform at your best and achieve your career goals. 

Aleta Maxwell
Leadership Coach & Founder
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What Our Students Are Saying

I’ve enjoyed every last piece of advice given throughout each lesson. I look forward to applying these tips to my everyday lifestyle as well. Most of all my favorite quote from the course, HAS to be "energy determines intention”, thank you so much!!!!


I’ve learned a lot about myself and how to work efficiently and I believe I will hold some or most of the things I’ve learned here and take it with me to progress my life. Thank you.

R. Santiago
I've learned how to develop oneself in the workforce and what Hazzard to look for when improving. I've learned how to be an advocate for myself in the workforce. I liked how we had discussions about how to act, achieve and perform, better in a work environment so that we can reach higher positions.
c. orozco

I have learned a great deal on how to present and pitch myself in the best possible way and to better support the team around me, not just myself.

J. ortega

Learned how to work on my goals better. I enjoyed learning on how to better myself. I learned that there are better ways to deal with people in in difficult situations. I enjoyed learning how to be a better person.

K. campbell-anderson
This course helped me improve my time management, interview skills. and how to properly approach my boss with questions. it also made me feel more open and comfortable with myself to communicate with not just my boss but everyone at work if any goes wrong on the job site. This course has shown me how to manage, interview, and properly ask questions to improve myself at work. This course also has been really helpful because now I'm more confident at work.
s. Alavarez

3 Steps To Fully Prepare Your Employees

step 1

Buy The Course

When you invest in this program, your employees receive instant access to all modules so they can start learning right away.
step 2

Develop Employees' Skills

Your employees will discover the strategies needed to reach career goals with confidence.
step 3

Level Up Your Company

Feel confident as you fully prepare your employees to be successful in their new job.